Data Deletion Request

Last updated: January 15, 2025

Important: This page explains how to request deletion of your personal data from FlixNest (StreamApp). Please read all information carefully before proceeding.

What Data Can Be Deleted

FlixNest stores the following types of data that can be deleted upon request:

Account Information: Google authentication tokens and user identifiers
Viewing History: Records of movies and shows you've watched
Favorites: Your saved favorite content
App Settings: Your personalized app preferences and configurations
Sync Data: Cross-device synchronization information stored in Firebase

Data Deletion Methods

You have two convenient ways to delete your data:

Method 1: In-App Deletion (Recommended)

The easiest way to delete your data is directly through the FlixNest app:

Open the FlixNest app on your device
Go to Settings → Account
Tap on "Delete My Data"
Confirm your choice when prompted
Your data will be permanently deleted within 24 hours

Method 2: Email Request

If you cannot access the app, you can request data deletion via email:

Send an email to privacy@kinetik.hu
Include "Data Deletion Request" in the subject line
Provide your Google account email used with FlixNest
We will process your request within 30 days

Warning: Data deletion is permanent and cannot be undone. Once deleted, you will lose:

All viewing history and progress
Saved favorites and watchlists
Custom app settings and preferences
Cross-device sync capabilities

What Happens After Deletion

Once your data deletion request is processed:

All personal data is permanently removed from our Firebase servers
Local app data on your device is cleared
You can continue using FlixNest, but as a new user
Third-party services (like add-ons) may retain their own data according to their policies

Third-Party Add-ons: FlixNest connects to community-operated add-ons that we don't control. These services have their own data policies. Deleting data from FlixNest doesn't affect data stored by third-party add-ons.

Data Retention

After deletion request:

Immediate: Data marked for deletion and access removed
Within 24 hours: Data permanently deleted from active systems
Within 30 days: Data removed from backup systems

Contact Information

For questions about data deletion or privacy concerns:

Email: privacy@kinetik.hu
Subject: Data Deletion Inquiry
Response Time: Within 72 hours